File an e-FIR/Online Police Complaint/Non-Cognizable Report (NCR)
● Easy Filing Process: We collect all the necessary details and assist you in filing an online First Information Report (FIR) or an Online Police Complaint using official state government websites.
● State Availability: This service is currently available for selected states in India.
- Overview - File an e-FIR / Police Complaint Online
● Welcome to our specialized online service designed to assist citizens during times of need and distress. Our primary aim is to provide a straightforward and accessible method for individuals to submit an e-FIR or Police Complaint Online, depending on the services available in their respective state through publicly accessible state government portals.
● An e-FIR is the digital equivalent of a traditional police complaint, used for reporting cognizable or non-cognizable offenses. With the e-FIR system, individuals can file a complaint online without the need to visit a police station physically. This is especially beneficial for those who are unable to travel to a police station or need to file an urgent complaint.
● Like a traditional FIR or police complaint, an e-FIR contains essential details about the offense, the accused, the complainant, and any witnesses. After successful submission of an e-FIR or Police Complaint Online, a unique complaint reference number is generated. This number is recognized by both the court and police authorities and can be used to track the status of the complaint. The complaint may be further processed into an FIR or Non-Cognizable Report (NCR), or it may be dismissed by police officials if no prima facie cognizable offense is disclosed.
- Impact of Delayed FIR/Police Complaints
Promptly reporting any crime or wrongdoing to the appropriate police authority is crucial. Failing to do so can have serious negative consequences, including:
● Hampered Investigation: Timeliness is vital for police to conduct thorough investigations. Delays can obstruct their ability to gather essential evidence and witness statements.
● Reduced Chances of Apprehending the Accused: The longer the delay in reporting, the greater the risk that the accused may evade capture or go into hiding, complicating law enforcement efforts.
● Potential Misuse of Lost or Stolen Items: If items like official documents, mobile devices, or vehicles are lost or stolen, they can be misused by individuals with malicious intent, posing risks to both individuals and society at large.
● Adverse Inference Against the Complainant: A delayed complaint may lead to suspicions that the report is an “afterthought,” potentially affecting the credibility of the complaint and hindering the pursuit of justice.
● To ensure effective law enforcement and protect societal well-being, it is essential to report any crime or wrongdoing to the police as soon as possible. Swift action facilitates a timely and comprehensive investigation, enhances the likelihood of apprehending the accused, prevents potential misuse of lost or stolen items, and avoids adverse interpretations of the complaint.
- Benefits of Filing an e-FIR / Police Complaint Online
● Convenience: e-FIRs allow individuals to file complaints from home, eliminating the need for a physical visit to a police station, which saves time and effort.
● Immediate Acknowledgment: Once you submit an e-FIR or police complaint online, you receive an acknowledgment number, serving as a public record of the complaint.
● Legal Validity: e-FIRs and online police complaints are recognized as legal documents and can be presented as evidence in court.
● Alternative Remedies: The complaint number provided through the e-FIR can be used to seek alternative legal remedies if there is police inaction..
● Confidentiality: e-FIRs offer a secure and confidential platform for individuals, especially women, to report crimes without fear of judgment or discrimination.
● Multilevel SLA: A contract outlining different service levels, each with specific performance metrics and penalties.
- Documents Required for Filing an e-FIR / Police Complaint Online
● Name of the Complainant
● Date of Birth of the Complainant
● Email Address of the Complainant
● Registered Mobile Number of the Complainant
● Complete Address of the Complainant (including district)
● Complete Address of the Accused (including district and phone number, if known)
● Aadhaar Number of the Complainant
● Date of Occurrence of the Incident
● Place of Occurrence of the Incident
● Chronological Events of the Incident or facts related to the complaint
- What Is a Police Complaint?
● A police complaint is a formal statement made by a complainant detailing the facts of an offense, prompting the police to take action in accordance with the Code of Criminal Procedure within their jurisdiction. This complaint can be submitted either in writing or orally and should include essential details such as the parties involved, the date, time, place, and other relevant information.
● In simpler terms, a police complaint serves as a firsthand account of an offense or crime, expressed in straightforward language to describe the events that took place. It acts as a narrative providing factual information about the incident.
- What is FIR?
FIR stands for First Information Report, a formal written document created by the police upon receiving information or a complaint about a cognizable crime. It marks the initial step in the criminal justice process and contains crucial details about the incident, including the time, location, and nature of the crime. FIRs are vital for initiating an investigation and are typically required before any further action can be taken by law enforcement authorities.
- What is NCR?
● A Non-Cognizable Report (NCR) is prepared by the police when they receive information about a non-cognizable offence, which usually involves minor incidents. In such cases, the police can only take action after obtaining permission from a Magistrate.
● For example, according to Section 379 of the IPC, if an item is stolen, an FIR must be filed. In contrast, if something is simply lost, a Non-Cognizable Report is recorded. NCRs remain in the police station’s records and are not forwarded to the court, as the police do not investigate them.
● Many people may not understand the difference between an FIR and an NCR, leading to confusion, especially when stolen items are mistakenly reported as NCRs. Unlike an FIR, which is labeled as a “First Information Report” and references the relevant IPC section, an NCR is clearly marked as a “Non-Cognizable Report.”
- How to File an eFIR / Police Complaint Online
Our goal is to help individuals file an e-FIR or Police Complaint Online most efficiently and conveniently possible. The process typically involves using the online portal provided by the police department of the relevant state. We understand that navigating this process can be overwhelming for some, and we aim to provide comprehensive assistance.
The police department plays a crucial role in maintaining law and order, ensuring public safety, and upholding justice. Despite the challenges they face, their commitment to innovation and adaptability allows them to continuously improve their services for the community.
What Happens After an Online Police Complaint Is Filed?
Cognizable Offences:
● File e-FIR/Online Police Complaint: You will receive an acknowledgement number for tracking your complaint.
● Review Process: The complaint is transferred to the relevant Police Station for review and assessment.
● Investigation Initiation: If a cognizable offence is identified, the complaint is converted into an FIR to initiate a formal investigation.
● Feedback: If the complaint status is pending, you can provide feedback on the police department’s website.
● Non-Cognizable Matters: Lost and Found Cases:
● File e-FIR/Online Police Complaint: An acknowledgement number is generated for tracking.
● Review Process: The complaint is transferred to the relevant Police Station for review.
● Documentation: An acknowledgement number is created, and a Non-Cognizable Report (NCR) is generated for record-keeping at the police station.
● Item Recovery: If lost documents or items are found, they are returned to the rightful owner under Superdari.
Non-Cognizable Offences:
● File e-FIR/Online Police Complaint: You receive an acknowledgement number for tracking.
● Review Process: The complaint is reviewed and may be transferred to the relevant Police Station.
● Documentation: An NCR is created to document the complaint, which remains at the police station for record-keeping.
● Further Action: In non-cognizable cases, the Complainant is directed to approach the concerned Magistrate, as police are not obligated to initiate an investigation according to Section 155 of the Code of Criminal Procedure (CrPC).
- When Will NCR/FIR Be Registered by the Police?
The registration of an NCR (Non-Cognizable Report) or an FIR (First Information Report) by the police is determined by the nature of the offence:
● FIR (First Information Report): An FIR is typically filed when a cognizable offence occurs. Cognizable offences are serious crimes for which the police can arrest without a warrant. Examples include theft, robbery, murder, and rape. In these cases, the police are required to register an FIR and initiate an investigation promptly.
● NCR (Non-Cognizable Report): An NCR is filed for non-cognizable offences, which are less serious crimes for which the police cannot arrest without a warrant. Examples of non-cognizable offences include simple assault, forgery, and criminal intimidation. In these situations, the police will document the incident but are not obligated to conduct an immediate investigation unless directed by a Magistrate.
- NCR vs. e-FIR
Feature |
NCR (Non-Cognizable Report) |
e-FIR (Electronic First Information Report) |
Meaning |
A report of a non-serious offence |
A report of a serious offence |
Nature |
Non-cognizable |
Cognizable |
Filed by |
Any person |
Victim or informant |
Information |
General details about the incident |
Detailed information about the incident, including the name and address of the accused |
Investigation |
No investigation is initiated |
Investigation is initiated |
Police Action |
Police cannot make an arrest without a warrant or court order |
Police can make an arrest without a warrant or court order |
Purpose |
For documentation purposes |
To initiate an investigation and make an arrest |
Examples |
Lost property, minor scuffles, etc. |
Robbery, murder, theft, etc. |
- Advantages of Hiring a Lawyer for e-FIR/Online Police Complaint
● Expertise in Legal Matters: Lawyers are trained professionals with a deep understanding of legal procedures. They can guide individuals through the process of filing an e-FIR or Online Police Complaint, offering advice on the best course of action based on the specifics of the case.
● Assistance with Documentation: Filing an e-FIR or Police Complaint online often requires submitting various documents, including identity and address proof, as well as details about the incident. A lawyer can help compile and submit these documents accurately, minimizing the risk of errors or omissions.
● Understanding of Legal Jargon: Legal documents often contain complex terminology that can be confusing for those unfamiliar with the legal system. A lawyer can clarify these terms and ensure the individual understands the legal implications of their complaint.
● Representation in Court: If the case proceeds to court, a lawyer can represent the individual, providing legal guidance throughout the proceedings. This support helps protect the individual’s rights and ensures they receive a fair hearing.
We encourage you to carefully review and understand the terms and conditions of our services before using them. Your use of our services indicates your agreement to these terms and conditions. Please note that we reserve the right to modify or update these terms and conditions without prior notice.
- Why Choose GTS?
At GTS, we take our social responsibility seriously and are committed to serving the public to the best of our abilities. We provide efficient assistance in filing e-FIRs and police complaints online. While we are not directly integrated with the police department, our goal is to offer seamless and hassle-free services to our customers.
We have immense respect for the police department and the dedicated professionals who work tirelessly to maintain law and order and protect citizens. We appreciate their commitment to duty and strive to honor their efforts in everything we do.
Our Key Offerings:
● User-Friendly Platform: We simplify the filing process with an intuitive online platform.
● Expert Assistance: Our team of experts helps customers complete necessary forms and documents accurately.
● Hassle-Free Filing: We manage the filing process on behalf of the complainant, ensuring a smooth experience.
● Timely Updates: We provide regular updates and notifications throughout the entire process.
● Customer Satisfaction: We prioritize your experience and aim to make the process as stress-free as possible.
Choose GTS for reliable support in navigating the complexities of filing e-FIRs and police complaints online.
- FAQ
Abusive Language, Omitting Information,PersonalMotives,Interference,False Complaints
Once an e-FIR or online police complaint is submitted, the following typically occurs:
Legally, the police are obligated to initiate an investigation.
The Police Department will reach out to you for further details about the incident to aid in their investigation.
Depending on the information provided and the nature of the complaint, the police may take additional steps, such as gathering evidence or interviewing witnesses.
This process ensures that your complaint is taken seriously and that appropriate actions are taken to address the issue. SLA, primarily through an online site. Clients should start investigating whether SLAs are being managed to meet and whether they are qualified for letters of credit or other SLA penalties.
A police complaint is an informal report made to the police about an incident or alleged offense. It serves as an initial notification of a potential crime.
An FIR (First Information Report), on the other hand, is a formal document that the police register based on the complaint received. The filing of an FIR officially initiates the criminal justice process, obligating the police to investigate the matter.
You should report the incident to the police right away. While you shouldn’t encounter any difficulties, you may be asked to provide a statement during their investigation.
Yes, if a prima facie cognizable offence is indicated, the police officer is required to register an FIR under Section 154 of the Code of Criminal Procedure, 1973. This is also when an e-FIR can be filed.
If the police fail to register an FIR, a copy of the complaint can be sent to higher-ranking officials within the police authority, including the Deputy Superintendent of Police, the Additional Commissioner, and the Commissioner.
If an FIR is filed against you, it’s crucial to seek legal advice as soon as possible. Depending on the severity of the offence, you may need to hire a lawyer and prepare for possible legal proceedings. If the FIR is false or frivolous, you can approach the High Court for its quashing under Section 482 of the Cr.P.C. Contact GTS today for assistance!
An FIR can have significant repercussions for a student, depending on the nature of the charges. It may affect future employment prospects, hinder opportunities for higher education, and complicate overseas travel plans.
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